Epson EcoTank ET-3850: Setup, Drivers, Ink and Common Problems
The ET-3850 is Epson's mainstream home-office EcoTank worldwide, combining a 30-sheet ADF, Ethernet, auto duplex and a pigment black that keeps text sharp on plain paper. It is a sensible buy for a freelancer or small household business that needs to scan as much as it prints. The ADF handles only single-sided originals, the cassette tops out at 150 sheets, and the pigment black will show gaps in text if the printer sits idle for a month, so print something weekly.
Sold in United States, Canada, United Kingdom, Europe, Australia, Ireland. Sold as EcoTank L6270 in India.
Is the Epson EcoTank ET-3850 right for you?
The ET-3850 is Epson's mainstream home-office EcoTank worldwide, combining a 30-sheet ADF, Ethernet, auto duplex and a pigment black that keeps text sharp on plain paper. It is a sensible buy for a freelancer or small household business that needs to scan as much as it prints. The ADF handles only single-sided originals, the cassette tops out at 150 sheets, and the pigment black will show gaps in text if the printer sits idle for a month, so print something weekly.
Best for: Freelancers and small offices that scan as much as they print
Setting up the Epson EcoTank ET-3850
Buy 542 ink in the US and Canada, 102 ink in the UK and Europe; the bottles are keyed differently. Ethernet gives the most reliable office connection, otherwise use Smart Panel over 2.4 GHz Wi-Fi. Install the Epson driver bundle from your regional support site so ScanSmart and the firmware updater are included.
- Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink bottles (fill each tank to the upper line), and load paper in the tray.
- Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
- Install the setup app. Use Epson's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
- Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
- Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.
Ink, toner and supplies
The Epson EcoTank ET-3850 uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.
- Epson 542 Black (US)
- Epson 102 Black (UK/EU)
- Epson 542/102 Cyan/Magenta/Yellow ink bottles
High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.
Full specifications
| Print Speed | 15.5 ISO ppm black / 8.5 ISO ppm color |
|---|---|
| Resolution | Up to 4800 x 1200 dpi |
| Duplex | Automatic |
| Adf | 30 sheets |
| Paper Capacity | 150 sheets |
| Display | 2.4-inch color LCD |
| Connectivity | Wi-Fi, USB, Ethernet, Wi-Fi Direct |
| Mobile | Epson Smart Panel, AirPrint, Mopria |
| Os | Windows 11/10, macOS, ChromeOS, iOS, Android |
| Dimensions | 14.8 x 13.7 x 9.1 in |
| Weight | 14.3 lb |
| Extra | Uses 542 ink in North America and 102 ink in the UK/EU |
| Functions | Print, Scan, Copy |
Official drivers and apps
Every link goes to the manufacturer or an official app store. We never host modified installers.
- Epson Connect
Free Epson cloud service for Email Print, Remote Print and Scan to Cloud Windows · macOS · iOS - Epson ScanSmart
Desktop scanning software for Epson scanners and all-in-ones Windows · macOS - Epson Smart Panel
Epson's current mobile app for setup, printing, scanning and ink levels iOS · Android
Problems owners report with this printer
| Code or message | What it means |
|---|---|
| W-13 | Document jam in the ADF |
| W-11 | Paper jam in the cassette |
- Printer Not Printing Black but Has Ink? 8 Fixes (HP, Canon, Epson EcoTank, Brother)
- Printer Not Found During Wireless Setup? Fix It in Windows 11, macOS, iPhone and Android
- Printer Prints But Won't Scan? How to Fix a Scanner That Stopped Working
- Printer Keeps Going Offline or Disconnecting From Wi-Fi? How to Stop It for Good
- Epson "Parts Inside Your Printer Are at the End of Their Service Life": What It Means and How to Clear It
- Two-Sided (Duplex) Printing Not Working: Why the Option Vanishes and How to Get It Back
Epson error codes
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